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Coping With a Hotel Industry Paradigm Shift

Published Tuesday, May 12, 2009

Hotel industry observers, bloggers and other pundits have suggested recently that the economic environment has changed permanently, that once the recession eases it won't be back to business as usual. This notion of a paradigm shift or a reset makes for good copy in the press and endless water-cooler speculation, but it's hard to determine whether the premise is true and, if so, what it all means. Let's assume these self-proclaimed know-it-alls (me included) are right, and the lodging landscape has changed for good. If so, what will be the face of the future? No matter ...

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