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BUSINESS CENTERS COME OUT OF THE CLOSET

Remember when meeting planners requested little more than a screen and overhead projector as parts of their audio/visual requirements? As a former event manager/catering director of several Cleveland-area hotels throughout the ‘80s, I do. Technology expectations were minimal. In fact, the hotel copier was probably the most requested piece of guest-use equipment, as facsimile machines were just coming of age and business centers existed only in large convention-center hotels or luxury properties. How things have changed The business center has become a staple of the lodging industry, spanning luxury, limited-service and economy locations. Location and layout have changed, ...

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